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    FREQUENTLY ASKED QUESTIONS

    What are your check-in and check out times?

    - Check-in time at 2.00 pm
    - Check-out time at 12.00 pm

    Do you have smoking rooms?

    No, we do not have smoking rooms, smoking area are located in Hotel restaurant and garden area.

    Is your Wifi free of charge?

    Yes, our Wifi is complimentary to guests.

    Is it possible to provide an extra bed in the room?

    No, we are really sorry that we do not provide extra bed in our hotel.

    What currency will I billed in?

    - Please note that all charges will be billed in Indonesian Rupiah (IDR), based on the hotel’s daily exchange rate, according to Bank Indonesia regulation concerning transactions and currencies.

    How many rooms can I book?

    - On our website, you can individually book a maximum of three rooms for your personal need per reservation.
    - If you need an extra room, all you need to do is make a new reservation or please contact directly to our Front Officer at thenalayahotel@gmail.com or by phoning +62293 788779

    How do I request adjoining / connecting rooms?

    Connecting rooms are not available at our hotel, but if you need adjoining room upon request please note on the request form or contact directly to out Front Officer at thenalayahotel@gmail.com or by phoning +62293 788779

    How do I reserve for a group?

    If you need to book a work meeting, a gathering, or any other event for a group, please contact our Front Officer at thenalayahotel@gmail.com or by phoning +62293 788779

    How is the payment method?

    - If you do the reservation on website, our Front Officer will be contact you in 24 hours and giving you the details for prepayment.
    - We accept online Bank Transfer, credit card (Visa, Master Card, American Express), and cash if you pay at the hotel.

    If I modify my reservation, will my rate change?

    - Possibly. Rates are set by factors such as seasonality, day of the week, length of stay, room type, number of individuals in the room, etc.
    - Modification of any of these items may result in changes to the room rate.

    What is the price for additional breakfast?

    - Our breakfast hours is from 7.00 am to 10.00 am.
    - The price per adult is at IDR 50,000 and IDR 25,000 for children below 10 years old.

    The Nalaya Borobudur